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Terms & Conditions of Stay

Here are the things that we need to tell you, that you need to know that apply during your stay at the Big Blue Retreat. Please read these conditions carefully. We look forward to you visiting the Big Blue Retreat.

Each person who books the Big Blue Retreat (“the Guest”) acknowledges and agrees that these conditions apply and extend to any person (also referred to as “Guest”) occupying or visiting the Big Blue Retreat and/or using the facilities in the Big Blue Retreat at the invitation or with the authority of the Guest.

1. The Balance Outstanding must be paid by cash, bank cheque or direct deposit seven days prior to occupancy commencing. If paying via PayPal additional fees may apply please read the Bookings & Tariffs page for further details.

2. Occupancy starts and finishes on the dates shown on the Booking Confirmation.

3. Check-in is from 2.00pm, and check-out is before 10.00am.

4. The Big Blue Retreat must not be used for any unlawful purpose.

5. No more people than what is the quoted occupancy for the Big Blue Retreat may stay overnight.

6. Guests parking onsite must only park cars in the parking areas.

7. No animals or pets are to brought onto the Big Blue Retreat.

8. No Smoking is allowed on the property.

9. The owners and operators of the Big Blue Retreat are not liable for any damage or loss of property that a Guest may sustain while at the Big Blue Retreat.

10. The rate we charge does not allow for extra wear and tear, repairs etc., so please look after the property during your stay and ensure it is clean and tidy when you leave. The Guest will be liable for payment of any charges incurred by any Guest of replacements and necessary costs for any damage or loss to the Big Blue Retreat and its contents caused by any Guest as well as any additional cleaning over and above general use holiday cleaning.

11. Please be careful with keys – lost or stolen keys will incur a replacement fee.

12. If any damage is caused please notify us as soon as possible so we can rectify the situation. If any appliances do not work please notify us as soon as possible.

13. A gas BBQ is provided for your enjoyment, please leave it clean after using.

14. The Guest authorises the owners and operators of the Big Blue Retreat to charge the Guest for any loss, damage or monetary contribution for which any Guest is liable under this document or otherwise.

15. We respect your privacy. All personal information collected from you is required to meet the requirements of marketing our services to you. We will not make this personal information available to any third party except where required by law or to enforce our collection of amounts owing by you.

16. In the event of a Guest cancelling the following fees are incurred: Within 7 days 100% of stay is charged; More than 7 days 30% of stay will be charged.
17. Sorry, but there are no refunds for unscheduled departures.

18. Please lock-up when you are going out.

19. Finally, please help save our precious natural resources and try not to waste water and electricity.

By paying the deposit and returning the completed Booking Form you are acknowledging that you have read and understood the above Terms and Conditions of stay. You are agreeing to abide by those conditions and you are confirming that the personal details you have provided on the Booking Form are true and correct.

The above terms and conditions are put in place to ensure that all guests are comfortable so that everyone can enjoy their stay at the Big Blue Retreat.

Above all, have a wonderful stay and if there is anything we can do to assist in making your stay more enjoyable please let us know. 

Home The Big Blue Retreat Garden Island Sands & Southern Tasmania Bookings & Tariffs Links Privacy
The Big Blue Retreat, Garden Island Sands, Tasmania, Australia
Email: stay@bigblueretreat.com.au   Phone: (03) 6248 1446 or 0438 155 211
Copyright © 2010 The Big Blue Retreat
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